WSO2 renews its long-term contract with Securitas Direct
WSO2’s API Manager enables Securitas Direct to expand its digital offering and better connect to its partner ecosystem
London – March 9, 2022, – WSO2, the leader in digital transformation technology, today announced that a long-term contract with key customer, Securitas Direct in Spain, a subsidiary of Verisure Group, Europe’s leading provider of monitored security systems by professionals, has been renewed and extended. Securitas Direct SA was able to adopt an API-first strategy thanks to WSO2 API Manager, which was architected and deployed in two places within the organization to ensure optimal availability. The platform now serves as the foundation for Securitas Direct to further expand its digital offerings by improving the connection with its partner ecosystem. Moreover, by using WSO2 solutions, Securitas Direct has built a simple and scalable architecture. The platform uses a microservices-centric approach, allowing developers to reuse individual components to quickly build new applications and fix problems.
Securitas Direct SA was founded in 1992 as part of the Verisure group of companies in Sweden. With 24/7 response services, Verisure has more than 4 million customers in 16 countries in Europe and Latin America. Today, Verisure boasts some of the highest growth and retention rates in the world in consumer services, demonstrating its exceptional service levels and strong value proposition to its customers.
Initially, Securitas Direct SA needed to move from a traditional service-oriented architecture model to an API-based self-service model. The main objectives were to improve autonomy in terms of integration needs and improve governance and integration security while dealing with high traffic on IoT APIs, client applications and systems. ‘business.
Luis Vásconez, Head of Platform Services and Solutions at Securitas Direct, said, “WSO2 API Manager has been a critical part of our transition to an API-centric approach as it provides improved governance, security and autonomy. to our development teams with ongoing integration requirements. The solution has been deployed in several regions to avoid any downtime that could compromise the experience of our customers and the services we provide. WSO2 support has enabled us to provide a secure and seamless experience for our customers, which is a key priority for us and one of the reasons we have now renewed and extended our contract.
Since implementing WSO2 API Manager, Securitas Direct has seen many benefits. This includes increased service availability, improved development efficiency through improved dependency mapping and management. Teams that integrate beyond Team Domain Services are more self-sufficient, enabling 10% team growth and velocity in the past year and estimated 10-15% growth in years coming soon, all while maintaining governance for the entire API lifecycle.
Ricardo Diniz, VP & GM UKI and Southern Europe added: “Securitas Direct has been a long-time user of our products and services. The organization appreciates the simplicity of the solution as well as the considerable support we provide, especially in the important architectural and decision-making areas. WSO2 is recognized as one of the leading solutions on the market, enabling easy and secure exposure of APIs to internal and external consumers, as well as design and runtime governance for the entire API lifecycle . We also provide flexible deployment models that adapt to the customer’s infrastructure, while maintaining seamless service discovery for developers, which is one of the reasons Securitas Direct continues to work with us.
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Founded in 2005, WSO2 empowers thousands of businesses, including hundreds of the world’s largest companies, top universities and governments, to drive their digital transformation journey, executing over 18 trillion transactions and managing more 500 million identities per year. By using WSO2 for API management, onboarding, and customer identity and access management (CIAM), these organizations harness the full power of their APIs to securely deliver their digital services and applications. Our open source, API-first approach to software that runs on-premises and in the cloud helps developers and architects be more productive and quickly compose digital products to meet demand while remaining free from blockages by a supplier. WSO2 has over 900 employees worldwide with offices in Australia, Brazil, Germany, India, Sri Lanka, United Arab Emirates, United Kingdom and United States. To visit https://wso2.com to learn more. Follow WSO2 on LinkedIn and Twitter.
About Verisure Securitas Direct
Verisure is the leading provider of peace of mind and protection for residential and small business customers in Europe and Latin America. Although we are known as Verisure in most of our markets, we operate as Securitas Direct in Sweden, Spain and Portugal. In addition to Verisure and Securitas Direct, our family of brands includes Arlo, AlertAlarm, Dansikring Direct, Falck Alarms, Mediaveil, TeleAtlantic and NorAlarm to name a few!
We believe it is a human right to feel safe. We protect what really matters to our customers. Our service brings peace of mind to households and small business owners. We provide exceptional service to over 4 million customers with a team of over 20,000 employees. We operate in 16 countries across Europe and Latin America. A Verisure system is installed somewhere in the world every 30 seconds. Our alarms are the most installed home security systems in Europe. Our focus on quality and service means our customers are among the most satisfied in the industry. For more information about cooperation, please visit our webpage www.verisure.com.
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